StackAdapt
StackAdapt is a programmatic advertising platform that helps brands and agencies plan, execute, and optimize digital campaigns across channels such as native, display, video, connected TV, and audio. Its self-serve software uses machine learning to support audience targeting, bidding, and performance measurement, generating revenue through SaaS and media-buying fees. The company primarily serves marketers and media agencies seeking data-driven, multi-channel campaign management.
- Marketing Automation
- Marketing Analytics & Attribution
- Revenue
- $130.0M
- Employees
- 650
- Founded
- 2014
- Headquarters
- Toronto, Canada
What 23 Arbolus experts think of StackAdapt
NPS is primarily strong across the sample, with 42% of respondents rating StackAdapt a 9 or 10, and high-spend, long-term clients expressing stronger satisfaction. Renewal intent is high among larger and more established customers, while lower-spend and newer accounts show more uncertainty. Stickiness is best among customers with more than one year of implementation, who also show a higher rate of advocacy. Key themes include sustained satisfaction among Influencer personas, correlation of higher NPS with higher spend, and low negative outlier presence.Overall Customer Sentiment: Positive
Who reviewed StackAdapt
- C-Suite 45% (10)
- Director 45% (10)
- Manager 10% (2)
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Sentiment
30 Net Promoter Score, from 23 scored reviews- Promoters 11
- Passives 8
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Nov 8
- Mar 9
- May 9
- Jun 9
- Jul 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 67% 6 answers
- 67% 9 answers
- 100% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
Top alternatives
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