Taboola

discover.taboola.com · New York City, United States of America

Taboola is a digital advertising and content discovery platform that partners with publishers, advertisers, and brands to recommend sponsored and editorial content across the open web. Its technology uses behavioral and contextual data to place native ads and recommendation widgets on publisher sites, charging advertisers on a performance basis and sharing revenue with publishers. The company serves media companies, e-commerce brands, and agencies seeking audience acquisition, engagement, and monetization solutions.

Revenue
$1.8B
Employees
2,000
Founded
2007
Headquarters
New York City, United States of America

What 10 Arbolus experts think of Taboola

NPS is largely concentrated at 6–8, with the majority of customers (70%) rating Taboola at 8 or above. 80% of respondents with renewal intent are positive, especially among Influencer personas with high spend and long-term use. Pilot users reflect neutral sentiment and a single case of churn. Stickiness is strongest among long-term Influencers and large accounts. Overall Customer Sentiment: Positive

Who reviewed Taboola

Total customers 10 10 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 44% (4)
  • Director 44% (4)
  • Manager 11% (1)
Marketing Leader Director NPS 9 Will renew
Marketing Manager C-Suite NPS 6
Marketing Generalist C-Suite NPS 7

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Sentiment

-20 Net Promoter Score, from 10 scored reviews
  • Promoters 1
  • Passives 6
  • Detractors 3

Cumulative NPS by month

-1 over 5 months
  • Oct 8
  • Nov 8
  • May 8
  • Jul 8
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 4 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 4 answers
  • Manager 100% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 6/10 Average score from customers not renewing

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