Stonebranch

stonebranch.com · Ismaning, Germany

Stonebranch is an IT automation software company that provides a unified platform for workload automation, job scheduling, and orchestration of IT processes across on‑premises, cloud, and hybrid environments. It serves large enterprises and service providers that need to centrally manage and automate complex, cross‑platform workflows. The company generates revenue through licensing and subscriptions to its automation platform, along with related maintenance and professional services.

  • IT Consulting & Implementation
  • Business Process Management
Revenue
$55.0M
Employees
250
Founded
1994
Headquarters
Ismaning, Germany

What 9 Arbolus experts think of Stonebranch

NPS scores are distributed towards the upper end, with 80% at 8 or higher and 50% at 10. High spenders and influencers consistently express both high NPS and renewal intent. Stickiness is also demonstrated by multiple customers already in post-implementation after more than one year. The chief observed theme is strong satisfaction from major enterprise customers, with only minor uncertainty among mid-pilot stage adopters. Overall Customer Sentiment: Positive

Who reviewed Stonebranch

Total customers 9 8 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 11% (1)
  • Manager 22% (2)
Strategy Partner C-Suite NPS 8
Executive C-Suite NPS 10 Will renew
Revenue Leader C-Suite NPS 8

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Sentiment

55 Net Promoter Score, from 9 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Aug 8
  • Jul 9
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Manager 50% 2 answers
  • 9.7/10 Average score from customers who will renew
  • 8.5/10 Average score from undecided customers

For people who use Stonebranch

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