SUNGROW
Sungrow Power Supply Co., Ltd. is a global provider of solar inverters, energy storage systems, and related power conversion equipment for utility-scale, commercial, and residential renewable energy projects. The company designs, manufactures, and sells hardware and software solutions that connect solar and other clean energy sources to electrical grids and end users, along with associated engineering and lifecycle services. Its customers include utilities, IPPs, EPCs, and commercial and residential installers worldwide.
- Cloud Infrastructure & Hosting
- Energy & Utilities Operations Software
- Revenue
- $6.0B
- Employees
- 11,000
- Founded
- 1997
- Headquarters
- Hefei, China
What 11 Arbolus experts think of SUNGROW
The NPS distribution is strongly positive, with 80% of respondents assigning a perfect score of 10 and the remainder providing scores of 8-9. Renewal intent is available for a subset of contributors, with most either affirming or uncertain due to implementation recency. All respondents with over a year of implementation report strong satisfaction.Stickiness is measured by the fact that 8 out of 10 experts have used SUNGROW for more than a year, with both sentiment and continued usage showing high customer loyalty.Key themes include consistently high satisfaction and sustained, multiyear adoption across roles.Overall Customer Sentiment: Positive
Who reviewed SUNGROW
- C-Suite 40% (4)
- Director 40% (4)
- Manager 20% (2)
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Sentiment
63 Net Promoter Score, from 11 scored reviews- Promoters 8
- Passives 2
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Dec 8
- Apr 8
- Jan 9
- Feb 9
- May 9
- Jun 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 63 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 50% 4 answers
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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