Supermicro
Supermicro (Super Micro Computer, Inc.) designs, manufactures, and sells high-performance servers, storage systems, and related hardware used in data centers, cloud computing, AI, and enterprise IT environments. The company offers modular, energy-efficient systems and motherboards built on open standards, selling primarily to enterprises, cloud service providers, and OEMs through direct and channel sales. It generates revenue from hardware product sales, related services, and solutions integration.
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $14.7B
- Employees
- 5,200
- Founded
- 1993
- Headquarters
- San Jose, United States of America
What 18 Arbolus experts think of Supermicro
NPS scores are predominantly high: 28% of respondents are promoters (NPS 9–10), while 50% report scores of 7–8 and 22% are passives (NPS 5–6). Renewal intention data is sparse, but where available, those reporting high NPS also indicate positive renewal intent or are undecided in the absence of issues. Stickiness is strong: 80% report using Supermicro solutions for over a year, suggesting entrenched adoption and satisfaction. Key themes include consistent positive sentiment among operational users, especially those with extended deployment histories.Positive
Who reviewed Supermicro
- C-Suite 72% (13)
- Director 22% (4)
- Manager 6% (1)
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Sentiment
33 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 8
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 9
- Mar 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 17% 6 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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