Sunbit
Sunbit is a financial technology company that provides point-of-sale lending and buy now, pay later solutions for everyday purchases such as auto repair, dental, eyewear, and retail services. It partners with merchants to offer consumers short-term installment payment plans at checkout, using proprietary underwriting to approve a high percentage of applicants. The company generates revenue through interest, fees, and merchant service arrangements tied to its lending products.
- Lending & Credit Software
- Payment Processing
- Revenue
- $120.0M
- Employees
- 550
- Founded
- 2016
- Headquarters
- Los Angeles, United States of America
What 13 Arbolus experts think of Sunbit
NPS scores are overwhelmingly positive, with 55% of respondents scoring 9 or 10, and no NPS recorded below 7. Renewal intent is strong, with all spend-reporting users expressing intent to renew, and only one respondent unsure. Implementation stages are skewed towards long-standing usage, as 77% report more than one year of deployment. Key themes include strong user satisfaction, durability of platform adoption, and a positive renewal landscape among high spenders.Overall Customer Sentiment: Positive
Who reviewed Sunbit
- C-Suite 46% (6)
- Director 54% (7)
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Sentiment
61 Net Promoter Score, from 13 scored reviews- Promoters 8
- Passives 5
- Detractors 0
Cumulative NPS by month
-1 over 4 months- Dec 10
- May 9
- Jun 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 61 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 67% 3 answers
- 100% 3 answers
- 8.8/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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