T-MOBLE
T-Mobile US is a national wireless telecommunications carrier that provides mobile voice, messaging, and data services, as well as related devices and connectivity solutions, to consumers and businesses across the United States. The company generates revenue primarily through postpaid and prepaid service plans, equipment sales, and wholesale and roaming agreements.
- Revenue
- $78.5B
- Employees
- 71,000
- Founded
- 1994
- Headquarters
- Bellevue, United States of America
What 5 Arbolus experts think of T-MOBLE
NPS distribution skews strongly positive with 80% giving scores of 8 or higher and only 20% (one respondent) giving a neutral score of 5. Renewal intent is positive where available, with 60% of users expressing clear or likely renewal. The majority of users are in the >1 year or Overall Customer Sentiment: Positive
Who reviewed T-MOBLE
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Dec 8
- Feb 7
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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