tabby
Tabby is a fintech company that provides buy now, pay later and installment payment solutions for consumers shopping online and in-store across the Middle East. It partners with merchants to offer interest-free payment plans at checkout and generates revenue through merchant fees and related financial services. The platform also offers a consumer app for managing purchases, payments, and rewards.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Revenue
- $80.0M
- Employees
- 650
- Founded
- 2019
- Headquarters
- Dubai, United Arab Emirates
What 6 Arbolus experts think of tabby
NPS scores are distributed towards the higher end, with 40% of experts giving scores of 9–10 and no detractors (NPS range: 7–10). Renewal intent is split, with 40% indicating clear renewal intentions, and 60% unsure. Implementation stickiness is evident as 60% of customers have used Tabby for over a year, reflecting established value with some uncertainty of future commitment. Key themes are high satisfaction among high spenders and influencers, but mixed confidence in ongoing renewal among users, especially those newer to the platform.Overall Customer Sentiment: Positive
Who reviewed tabby
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
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