Tavant

tavant.com · Foster City, United States of America

Tavant is a global IT services and software company that provides product engineering, digital transformation, and analytics solutions, with a strong focus on the mortgage and consumer lending, media, manufacturing, and retail industries. It offers domain-specific platforms and custom development services across areas such as loan origination, servicing, and portfolio management, as well as data, AI, and cloud modernization projects. The company generates revenue through consulting, implementation, and ongoing managed services and product licensing for enterprise clients.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$280.0M
Employees
4,000
Founded
2000
Headquarters
Foster City, United States of America

What 12 Arbolus experts think of Tavant

The overall NPS scores are clustered in the 6-9 range, with a mean NPS of approximately 7.7. Positive sentiment is observed primarily among influencers, with 7 out of 12 experts reporting an NPS of 8 or higher. Renewal intent is generally strong, particularly among recent implementers and high spenders, though a minority remain unsure. The majority of customers are in the MoreThan1Year implementation stage, indicating mature, long-standing deployments and high stickiness. The key trend is stable satisfaction and intent among major customers. Overall Customer Sentiment: Positive

Who reviewed Tavant

Total customers 12 11 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 75% (9)
  • Director 25% (3)
Data Partner C-Suite NPS 7 Will renew
Data Leader C-Suite NPS 6 Will renew
Strategy Leader C-Suite NPS 7 Undecided

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Sentiment

0 Net Promoter Score, from 12 scored reviews
  • Promoters 1
  • Passives 10
  • Detractors 1

Cumulative NPS by month

+2 over 6 months
  • May 6
  • Jun 7
  • Dec 7
  • Jan 8
  • Feb 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 6
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 100% 1 answer
  • 7.7/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use Tavant

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