Tealium, Inc.

Tealium.com · San Diego, United States of America

Tealium is a customer data platform provider that offers tag management, data collection, and real-time customer data orchestration tools for enterprises. Its software connects data from websites, mobile apps, servers, and offline sources to create unified customer profiles that can be activated across marketing, analytics, and advertising systems. The company generates revenue through subscriptions to its cloud-based platform and related professional services for implementation and data strategy.

  • Customer Data Platform
  • Marketing Analytics & Attribution
  • Data Integration & ETL
Revenue
$220.0M
Employees
900
Founded
2008
Headquarters
San Diego, United States of America

What 16 Arbolus experts think of Tealium, Inc.

NPS scores cluster in the 7-10 range, with 40% of responses at 8 or above. Renewal intent is high among customers with larger spend and longer implementation stages; four confirmed Yes and several NotSure among Influencers. Stickiness is confirmed across 'MoreThan1Year' and 'LessThan1Year' stages, indicating sustained adoption. Sentiment is driven by value realization, especially for high spenders.Positive

Who reviewed Tealium, Inc.

Total customers 16 12 current · 4 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 50% (8)
  • Director 31% (5)
  • Manager 19% (3)
Operations Leader Director NPS 9 Will renew
Legal Leader Director NPS 8 Will renew
Strategy Leader C-Suite NPS 8 Will renew

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Sentiment

12 Net Promoter Score, from 16 scored reviews
  • Promoters 4
  • Passives 10
  • Detractors 2

Cumulative NPS by month

+2 over 6 months
  • Feb 6
  • Mar 7
  • May 7
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 21 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 62%
  • Will renew 8
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 75% 4 answers
  • Manager 67% 3 answers
  • 8.3/10 Average score from customers who will renew
  • 6.2/10 Average score from undecided customers

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