Tenzo
Tenzo provides a restaurant analytics and forecasting platform that consolidates data from POS, labor, and inventory systems to help hospitality operators optimize staffing, reduce waste, and improve profitability. The company serves multi-site restaurants, bars, and cafes, offering subscription-based cloud software and integrations with leading restaurant technology providers.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $4.5M
- Employees
- 45
- Founded
- 2016
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of Tenzo
NPS scores among respondents range from 6 to 8, indicating a sentiment that is neither strongly positive nor negative. Renewal intent is largely uncertain, with four experts indicating 'Not Sure' and one expert choosing not to renew. Stickiness shows a mixture of more than a year in use for several respondents, with others at 'Pilot' or less than one year stages. The key themes from the data are moderate satisfaction, long-term pilots, and hesitation to commit to renewal.Overall Customer Sentiment: Neutral
Who reviewed Tenzo
- C-Suite 33% (2)
- Director 50% (3)
- Manager 17% (1)
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 5 months- Feb 8
- Oct 7
- Dec 7
- Jun 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 0% 3 answers
- 7.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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