Teramind
Teramind provides employee monitoring and insider threat prevention software that tracks user activity across endpoints and applications to help organizations improve productivity, ensure compliance, and detect risky or malicious behavior. Its platform serves enterprises, financial institutions, government agencies, and other regulated or security-sensitive organizations on a subscription basis via cloud and on‑premise deployments. The company generates revenue through licenses for user monitoring, behavior analytics, and data loss prevention features, along with support and professional services.
- Endpoint & Device Security
- Security Operations (SIEM/SOAR)
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2014
- Headquarters
- Miami Beach, United States of America
What 15 Arbolus experts think of Teramind
NPS distribution shows that 32% of responses fall within 9–10 (Promoters), 36% in 7–8 (Passives), and 32% in 5–7 (Detractors or lower spectrum Passives). Renewal intent is mixed: 2 affirmatives, 2 negatives, and a majority as Not Sure, especially among mid to high spenders. Implementation stages are balanced, with several customers in advanced stages but a notable share in pilot or less than one year phases. Themes from the data center on variable sentiment, moderate stickiness, and tentative renewal patterns, more positive among high-spend/longer-term segments.Overall Customer Sentiment: Neutral
Who reviewed Teramind
- C-Suite 87% (13)
- Director 13% (2)
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Sentiment
13 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 7
- Detractors 3
Cumulative NPS by month
+3 over 5 months- Dec 4
- Jan 6
- Apr 7
- May 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 13 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 17%Plan to renew, by seniority
- 10% 10 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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