Terraform Labs
Terraform Labs is a blockchain technology company that developed the Terra protocol, a public blockchain and associated algorithmic stablecoin ecosystem used for decentralized finance applications. It created and maintained core infrastructure, tools, and applications around the Terra network and its native tokens, generating revenue through token holdings, ecosystem fees, and related services. Following the collapse of its original stablecoin and subsequent legal actions, the company’s operations have been significantly curtailed and restructured.
- Blockchain & Cryptocurrency Infrastructure
- IT Consulting & Implementation
- Revenue
- $5.0M
- Employees
- 80
- Founded
- 2018
- Headquarters
- Singapore, Singapore
What 23 Arbolus experts think of Terraform Labs
Most NPS scores are highly positive, with a concentration between 8 and 10, and only isolated moderate or negative results. Renewal intent is predominantly strong, especially among higher spenders and influencers, though some uncertainty exists due to licensing transitions and vendor status. Nearly all customers are at full production or have over a year of implementation, reflecting high stickiness and successful integration. Expert feedback highlights strengths in automation, ecosystem breadth, and multi-cloud flexibility, with weaknesses involving licensing changes and state management complexity. Overall Customer Sentiment: Positive
Who reviewed Terraform Labs
- C-Suite 53% (12)
- Director 32% (7)
- Manager 16% (4)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Terraform Labs.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
65 Net Promoter Score, from 23 scored reviews- Promoters 17
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 65 across 1 companies.
Praised
- Simplifying State and Dependency Management
- Expansion into Decentralized Community Models
- AI-Driven Automation
- Drift Detection and State Management
Criticised
- Corporate Dissolution and Transition
- AI as a Long-Term Replacement
- Provider Limitations and Operational Overhead
- Learning Curve for HCL
What customers say
Renewal intent
Plan to renew 85%Plan to renew, by seniority
- 86% 7 answers
- 80% 5 answers
- 100% 1 answer
- 8.9/10 Average score from customers who will renew
- 9.5/10 Average score from undecided customers
Report
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