tessell

tessell.com · Fremont, United States of America

Tessell is a data platform company that provides a managed Database-as-a-Service and data infrastructure layer for enterprises, offering automated provisioning, scaling, backup, and governance for databases and analytics workloads across cloud environments. Its platform is designed to simplify operations for data teams, improve performance and reliability, and reduce cloud data infrastructure costs. Tessell generates revenue through subscription and usage-based fees for its managed data platform and related enterprise services.

  • Database & Data Storage
  • Cloud Infrastructure & Hosting
  • Data Integration & ETL
Revenue
$12.0M
Employees
120
Founded
2020
Headquarters
Fremont, United States of America

What 7 Arbolus experts think of tessell

Tessell generates NPS scores between 6-8, indicating strong but not unanimous positive sentiment from enterprise users. Renewal intentions skew positive among high spenders and long-term customers, though some uncertainty remains among new and low-mid spend adopters. The majority of customers are in the More Than 1 Year implementation stage, correlating with higher stickiness and expressed value. Key feedback themes stress reliability, proactive support, and requirement for more advanced integrations and reporting flexibility.Overall Customer Sentiment: Positive

Who reviewed tessell

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Engineering Leader Director NPS 7 Undecided
Executive C-Suite NPS 8 Will renew
Product Leader Manager NPS 8 Undecided

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about tessell.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 0
  • Passives 7
  • Detractors 0

Praised

  • Advanced Analytics and Reporting
  • Support for On-Premises and Hybrid
  • Broader Integration Ecosystem
  • Proactive Customer Support

Criticised

  • Native Cloud Provider Competition
  • Pricing Pressure from Competitors
  • No On-Prem or Hybrid Model
  • Integration Challenges

What customers say

Proactive Customer Support
“The support team at Tessell makes it feel like a true partnership, being responsive and engaged whenever we need help.”
Reliability and Scalability
“I find Tessell to be highly dependable, supporting smooth operations and rapid resource scaling as our projects and teams grow.”
Cost-Effective Compared to Alternatives
“When compared to cloud vendor alternatives, Tessell consistently proves more cost effective for our needs and includes critical features out of the box.”

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 0% 1 answer
  • Manager 0% 1 answer
  • 7.5/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

Top alternatives

Most weighed by tessell customers

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