Texas Instruments

ti.com · Dallas, United States of America

Texas Instruments is a global semiconductor company that designs and manufactures analog and embedded processing chips used in industrial, automotive, personal electronics, communications, and enterprise systems. It sells its products primarily to original equipment manufacturers and distributors worldwide, generating revenue through the sale of integrated circuits and related semiconductor solutions.

  • IoT & Edge Platforms
  • Embedded Finance & Banking-as-a-Service
Revenue
$18.0B
Employees
34,000
Founded
1930
Headquarters
Dallas, United States of America

What 13 Arbolus experts think of Texas Instruments

Quantitative data shows NPS scores skew heavily positive, with over 60% rating Texas Instruments 8 or greater. High renewal intent is evident among the majority of those with >1 year of implementation. Stickiness is substantial, as most respondents have used the solution for over a year and intend to renew. Variation in sentiment is observed among user personas outside of core industrial or technology sectors.Overall Customer Sentiment: Positive

Who reviewed Texas Instruments

Total customers 13 12 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 46% (6)
  • Director 31% (4)
  • Manager 23% (3)
Not specified C-Suite NPS 8
Revenue Leader C-Suite NPS 9 Will renew
Generalist Executive C-Suite NPS 7 Will renew

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Sentiment

38 Net Promoter Score, from 13 scored reviews
  • Promoters 7
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 9
  • May 9
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 38 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 89%
  • Will renew 8
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 3 answers
  • Manager 100% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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