Tink AB

tink.com · Stockholm, Sweden

Tink AB is an open banking platform that provides APIs for account aggregation, payment initiation, data enrichment, and personal finance services to banks, fintechs, and other financial institutions across Europe. Its technology connects to thousands of banks, enabling clients to build digital financial products such as payment solutions, credit decisioning tools, and money management apps. Tink generates revenue through usage-based and enterprise licensing fees for access to its API platform and related services.

  • API Management & Integration
  • Payment Processing
  • Data Integration & ETL
Revenue
$120.0M
Employees
650
Founded
2012
Headquarters
Stockholm, Sweden

What 7 Arbolus experts think of Tink AB

NPS distribution is wide, featuring scores of 9, 8, 7, 5, and 0, indicating mixed but generally positive sentiment in established users. 40% of the experts state clear renewal intent, 40% are unsure, and the remainder does not specify. Implementation maturity varies, with users spread across Pilot, Less Than 1 Year, and More Than 1 Year stages.Key themes include varied satisfaction levels depending on stage and spend. High spenders have lower or neutral NPS, while long-term users tend to be more positive.Overall Customer Sentiment: Neutral

Who reviewed Tink AB

Total customers 7 7 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Operations Leader Manager NPS 7 Will renew
Engineering Leader C-Suite NPS 8
Finance Leader C-Suite NPS 5 Undecided

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 3

Cumulative NPS by month

+6 over 6 months
  • May 0
  • Jul 4
  • Aug 5
  • Jan 5
  • May 6
  • Aug 6

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 6 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 2.5/10 Average score from undecided customers

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