Tinuiti

tinuiti.com · New York City, United States of America

Tinuiti is a digital marketing agency that provides performance-driven media, ecommerce, and customer lifecycle marketing services for brands across channels such as search, social, marketplaces, streaming TV, and email/CRM. The company helps clients plan, execute, and optimize campaigns using data and analytics to drive customer acquisition and revenue growth. Tinuiti generates revenue through agency retainers, media management fees, and related consulting services.

  • Digital & Marketing Agency Services
  • Marketing Analytics & Attribution
  • Marketing Automation
Revenue
$250.0M
Employees
1,200
Founded
2004
Headquarters
New York City, United States of America

What 5 Arbolus experts think of Tinuiti

NPS scores are distributed as follows: 33% Promoters (score 10), 33% Passives (score 8), and 17% Detractors (score 0). High renewal intent is observed for one high-spending influencer, but another high spender intends not to renew. Most users report positive NPS and are in long-term use stages. The one negative NPS and renewal intent is from an influencer, impacting overall sentiment.Overall Customer Sentiment: Neutral

Who reviewed Tinuiti

Total customers 5 4 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Revenue Leader C-Suite NPS 8
Marketing Leader Director NPS 10 Will renew
Revenue Leader C-Suite NPS 10

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 0/10 Average score from customers not renewing

For people who use Tinuiti

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