Torrent Pharmaceuticals Ltd
Torrent Pharmaceuticals Ltd is an Indian pharmaceutical company that develops, manufactures, and markets branded and generic formulations and active pharmaceutical ingredients across therapeutic areas such as cardiovascular, central nervous system, gastro-intestinal, and diabetology. It sells prescription and over-the-counter medicines in India and internationally through a network of subsidiaries, distributors, and institutional channels. The company generates revenue from the sale of pharmaceutical products to healthcare providers, pharmacies, and government and private institutions.
- Revenue
- $1.4B
- Employees
- 16,000
- Founded
- 1959
- Headquarters
- Ahmedabad, India
What 8 Arbolus experts think of Torrent Pharmaceuticals Ltd
NPS scores are spread between 1 and 9, with a majority (71%) recording high scores (7 or above), indicating strong promoter sentiment. Renewal intent data is sparse, but one confirmed renewal and one uncertain indicate some variability. Stickiness is notable, with 71% of respondents engaged for more than 1 year. Key sentiment themes are trust in the brand, operational reliability, and long-term relationships.Overall Customer Sentiment: Positive
Who reviewed Torrent Pharmaceuticals Ltd
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
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Sentiment
12 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 3
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Jan 6
- Feb 7
- Apr 8
- May 8
- Jun 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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