Traction

tractionag.com · Auburn, United States of America

Traction provides cloud-based farm management software that helps crop producers track field operations, manage accounting, and analyze profitability at the field and farm level, with integrated tools for recordkeeping, mapping, and financial reporting. The company serves row-crop and mixed-farm operations in North America and generates revenue through subscriptions to its software platform and related services.

  • Mid-Market & SMB ERP
  • Business Intelligence & Dashboards
Revenue
$3.5M
Employees
25
Founded
2020
Headquarters
Auburn, United States of America

What 9 Arbolus experts think of Traction

The NPS distribution spans from 5 to 10, with the majority of scores clustered in the 7-9 range, indicating generally positive user perception. 44% of respondents indicated a clear intent to renew, while 56% remain unsure, reflecting a moderate level of stickiness and some hesitancy typical of early or expanding platforms.User stickiness is distributed across Pilot, Less than 1 year, and More than 1 year implementation stages, with no stage representing a majority. Positive sentiment is higher among mid spenders and those in early implementation phases, as evidenced by higher NPS scores and stronger renewal indicators.Overall Customer Sentiment: Neutral

Who reviewed Traction

Total customers 9 4 current · 5 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 44% (4)
  • Director 33% (3)
  • Manager 22% (2)
Operations Manager Manager NPS 8 Undecided
Revenue Leader C-Suite NPS 5 Will renew
Finance Leader C-Suite NPS 8 Undecided

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Sentiment

11 Net Promoter Score, from 9 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 44%
  • Will renew 4
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 33% 3 answers
  • Manager 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers

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