Trystar

trystar.com · Faribault, United States of America

Trystar designs and manufactures portable and permanent electrical power distribution equipment, cable, and related solutions used for temporary power, backup power, and grid support applications. The company serves utilities, commercial and industrial facilities, data centers, event and entertainment providers, and rental equipment companies, generating revenue through the sale of engineered power distribution products and systems. Its portfolio includes load banks, transfer switches, cable assemblies, and power distribution panels used in mission-critical and emergency power environments.

  • Energy & Utilities Operations Software
Revenue
$90.0M
Employees
250
Founded
1991
Headquarters
Faribault, United States of America

What 6 Arbolus experts think of Trystar

NPS score distribution is moderately positive: two respondents at 9, one at 8, indicating strong satisfaction among long-term users; decline is seen with one score at 6 and one at 5 from newer or unsure adopters. Renewal intent data is sparse. Implementation stage is predominantly at More Than 1 Year for satisfied customers, correlating with higher NPS, while lower satisfaction is linked to recent implementations or uncertainty. Major theme: enduring use drives positive sentiment while uncertainty lowers enthusiasm.Overall Customer Sentiment: Positive

Who reviewed Trystar

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Revenue Leader Director NPS 9 Will renew
Operations Manager C-Suite NPS 9
Operations Leader C-Suite NPS 9

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+3 over 3 months
  • May 5
  • Jul 7
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

For people who use Trystar

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