Ubiquiti

ui.com · New York City, United States of America

Ubiquiti Inc. designs and manufactures networking and wireless communication equipment for service providers, enterprises, and consumers, selling products such as Wi‑Fi access points, switches, routers, security cameras, and related software under brands like UniFi and AmpliFi. The company distributes primarily through distributors, online channels, and value-added resellers globally. Its revenue comes from hardware sales and associated software and services for network management and surveillance.

  • Cloud Infrastructure & Hosting
  • Network & Cloud Security
Revenue
$1.8B
Employees
1,500
Founded
2005
Headquarters
New York City, United States of America

What 36 Arbolus experts think of Ubiquiti

36 customers have reviewed Ubiquiti so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Ubiquiti

Total customers 36 34 current · 2 former
Reviews growth +27 in six months
Seniority of respondents
  • C-Suite 44% (16)
  • Director 16% (6)
  • Manager 41% (15)
Engineering Manager Manager NPS 9
Generalist Generalist Not specified NPS 6
Generalist Generalist Manager NPS 10 Undecided

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Sentiment

50 Net Promoter Score, from 36 scored reviews
  • Promoters 24
  • Passives 6
  • Detractors 6

Cumulative NPS by month

-1 over 6 months
  • May 9
  • Jun 8
  • Jul 9
  • Aug 9
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 45 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 76%
  • Will renew 16
  • Undecided 2
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 100% 10 answers
  • Director 67% 3 answers
  • Manager 43% 7 answers
  • Not specified 100% 1 answer
  • 9.4/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers
  • 8.7/10 Average score from customers not renewing

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