USI
AT&T Inc. is a global telecommunications and technology company that provides wireless, broadband, pay TV, and enterprise network services to consumers, businesses, and government organizations. It generates revenue primarily through subscription-based mobile and fixed connectivity, data and IP services, and related equipment sales. The company also offers technology and communications solutions for large enterprises, including networking, security, and collaboration services.
- Revenue
- $120.0B
- Employees
- 150,000
- Founded
- 1983
- Headquarters
- Dallas, United States of America
What 6 Arbolus experts think of USI
NPS responses in the expert pool range from 5 to 9, with a modal sentiment of 8 and one lower score of 5. Renewal intent patterns among high spenders are split, as one reports definite renewal plans and another is unsure. Stickiness analysis shows that 67% of responses relate to solutions implemented for more than one year, whereas a minority reflect recent changes or offboarding. The most prominent themes include high operational deployment, steady user satisfaction, and pockets of ambiguity concerning renewal for largest deals.Overall Customer Sentiment: Positive
Who reviewed USI
- C-Suite 83% (5)
- Director 17% (1)
Employer names and spend open once the report publishes.
Tell us when the USI report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Apr 8
- May 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 27 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
Top alternatives
Most weighed by USI customers
More in Workplace & Productivity and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use USI
Do you use USI at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of USI have already contributed
Takes a few minutes. Your identity stays anonymous.