Vastian
Vastian is a technology consulting and implementation firm that helps organizations design, deploy, and manage IT infrastructure and cloud solutions. The company provides services such as systems integration, managed IT support, and project-based implementation to mid-sized and large enterprises. It generates revenue through professional services engagements and ongoing managed service contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $6.5M
- Employees
- 35
- Founded
- 2016
- Headquarters
- San Diego, United States of America
What 18 Arbolus experts think of Vastian
Vastian is rated highly, with NPS of 8-10 the norm and renewal intent at nearly 90%. Strong stickiness is evidenced by most experts reporting use for more than one year and ongoing module expansion. The most common feedback highlights regulatory alignment, workflow automation, and supportive adoption dynamics for both staff and leaders. Main themes supporting positive sentiment include efficiency gains, centralization, and reliable audit performance. Minor negatives relate to minor user interface challenges and lack of integration with some enterprise platforms.Overall Customer Sentiment: Positive
Who reviewed Vastian
- C-Suite 71% (13)
- Director 29% (5)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Vastian.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
44 Net Promoter Score, from 18 scored reviews- Promoters 10
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 9
- Feb 9
- Mar 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 52 across 3 companies.
Praised
- Healthcare Accreditation Alignment
- Operational Efficiency and Time Savings
- Unified Platform Reduces Fragmentation
- Enhanced Predictive Analytics
Criticised
- Integration Gaps and Siloed Workflows
- Limited Advanced Analytics and Reporting
- Interface and Usability Concerns
- Integration and Automation Advances by Competitors
What customers say
Renewal intent
Plan to renew 93%Plan to renew, by seniority
- 91% 11 answers
- 100% 4 answers
- 8.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by Vastian customers
Report
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