TTD
TTD is a Dutch IT services company that provides managed IT, cloud, and security solutions for small and mid-sized businesses, including infrastructure management, workplace IT support, and related consulting services. It helps clients design, implement, and operate their IT environments, typically on a recurring services and project basis.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 1998
- Headquarters
- Groningen, Netherlands
What 13 Arbolus experts think of TTD
NPS scores are consistently positive, ranging from 7 to 10, with most responses clustering at 8. Renewal intent is robust among high spenders, while a portion of Users express uncertainty or are in offboarding. Nearly all experts have used TTD for over one year, indicating high stickiness. Feedback highlights transparency, optimization, and trusted identity infrastructure as core positives, while ramp-up complexity and pricing draw some criticism.Overall Customer Sentiment: Positive
Who reviewed TTD
- C-Suite 42% (5)
- Director 58% (8)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about TTD.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
7 Net Promoter Score, from 13 scored reviews- Promoters 2
- Passives 10
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Praised
- Transparency in Supply Path and Fees
- Optimization Layer Delivers Results
- Identity Infrastructure (UID2)
- Expand Reporting Flexibility
Criticised
- Competitor Gains in Reporting
- Pricing and Fee Sensitivity
- AI-Driven Disintermediation
- Reporting Customization Gap
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by TTD customers
Report
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