Transparity Solutions, Ltd.
Transparity Solutions Ltd is a UK-based Microsoft-focused cloud services provider that helps mid-market and enterprise customers plan, migrate, and manage workloads on Microsoft Azure and Microsoft 365. The company generates revenue through consulting, implementation projects, and managed services across cloud infrastructure, modern workplace, data, and security. It serves clients across both private and public sectors seeking to modernise IT and optimise their Microsoft environments.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2012
- Headquarters
- Ferndown, United Kingdom
What 6 Arbolus experts think of Transparity Solutions, Ltd.
NPS scores distribution: 33% Promoters (NPS 9-10), 33% Passives (NPS 7-8), and 33% Detractors (NPS 6). Renewal intent is strong among high spend/longevity customers, with 67% of those providing spend and intent committed to renewal. Stickiness is higher among customers with longer deployment. Main positive themes include efficiency, high spend/renewal correlation, and value delivery, while detractor signals arise from lower spend and unclear renewal.Overall Customer Sentiment: Positive
Who reviewed Transparity Solutions, Ltd.
- C-Suite 100% (6)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 1
- Detractors 2
Cumulative NPS by month
+1 over 6 months- Jan 7
- Mar 8
- Apr 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 16 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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