Tremendous
Tremendous provides a digital platform for businesses to send rewards, incentives, and payouts at scale via prepaid cards, gift cards, and cash options. Organizations use it for customer incentives, employee rewards, research participant payments, and other disbursements, managing distribution and tracking through a web app and API. The company generates revenue through fees on reward funding and related payout services.
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 2010
- Headquarters
- New York City, United States of America
What 8 Arbolus experts think of Tremendous
Tremendous enjoys very high NPS scores from most experts, with five responses in the 8–10 range and one case at 5. The single lower score coincides with uncertainty around renewal intent and pilot phase usage. Most users express strong enthusiasm for the simple, fee-free, and rapid payout processes, particularly valuing recipient-centric features. Feedback themes highlight fast redemption, broad payout choices, and minimal friction in transaction workflows. No data signals major comparative dissatisfaction, but cost sensitivity and feature breadth stand out as ongoing priorities.Overall Customer Sentiment: Positive
Who reviewed Tremendous
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Tremendous.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 2
- Detractors 1
Cumulative NPS by month
+3 over 5 months- Dec 5
- Feb 7
- Apr 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Praised
- No Hidden Fees and Consistent Experience
- Flexible Redemption Freedom
- Hassle-Free Payments
- Expand Redemption Methods
Criticised
- Risk from AI Optimization
- Local Market Shifts
- Competitor Feature Parity
- Fees Could Erode Value
What customers say
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 5/10 Average score from undecided customers
Report
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