Tripadvisor
Tripadvisor is an online travel platform that provides reviews, ratings, and booking tools for hotels, restaurants, attractions, and experiences worldwide. It serves leisure and business travelers as well as travel and hospitality businesses by aggregating user-generated content and facilitating reservations through its site and app. The company generates revenue primarily from advertising, click-based referrals, and commissions on bookings made via its marketplace and partners.
- Revenue
- $1.4B
- Employees
- 3,500
- Founded
- 2000
- Headquarters
- Needham, United States of America
What 31 Arbolus experts think of Tripadvisor
31 customers have reviewed Tripadvisor so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Tripadvisor
- C-Suite 46% (14)
- Director 21% (7)
- Manager 33% (10)
Employer names and spend open once the report publishes.
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Sentiment
16 Net Promoter Score, from 31 scored reviews- Promoters 10
- Passives 16
- Detractors 5
Cumulative NPS by month
+2 over 6 months- Apr 6
- Jun 6
- Jul 7
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 10/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Tripadvisor customers
More in Commerce & Marketplaces
Other companies in Commerce & Marketplaces with a customer report.
For people who use Tripadvisor
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