Arbolus Intelligence

Triple-A

triple-a.io · Singapore, Singapore

Triple-A is a cryptocurrency payment gateway that enables businesses to accept digital currency payments and payouts while receiving settlements in fiat or crypto. The company provides APIs, plugins, and merchant tools for e-commerce, PSPs, and enterprises to integrate crypto payments with compliance, risk management, and accounting support. It generates revenue through transaction fees and related payment services.

  • Payment Processing
  • Payment Orchestration & Acceptance
  • Embedded Finance & Banking-as-a-Service
Listed in
Revenue
$6.0M
Employees
80
Founded
2017
Headquarters
Singapore, Singapore

What 6 Arbolus experts think of Triple-A

NPS scores across the expert pool range from 4 to 8, indicating a moderate overall satisfaction with Triple-A, with the highest NPS coming from regulated fintech and payments executives with longer platform exposure. Renewal intent is mixed but leans cautious at higher spend levels, as seen in disclosed 'Not Sure' intent from an ASEAN sales head. Stickiness is highest among users with more than one year of implementation, who value compliance and API capabilities but flag potential coverage gaps as critical. Key feedback themes include strong fit for regulated, Singapore-focused fintech flows, concerns about scalability economics, and API enrichment needs. Overall Customer Sentiment: Neutral

Who reviewed Triple-A

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Executive C-Suite NPS 8 Submitted May 2026
Engineering Leader Director NPS 8 Submitted Aug 2026
Founder C-Suite NPS 5 Submitted May 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about Triple-A.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-50 Net Promoter Score, from 6 scored reviews
  • Promoters 0
  • Passives 3
  • Detractors 3

Praised

  • Enhance API & Permissions
  • Improve Fee Structure for Scale
  • Expand APAC Market Coverage
  • Fit for Regulated Fintechs

Criticised

  • Pricing at Scale
  • Limited Coverage Outside Singapore
  • Audit Log API Depth
  • Competitive Fee Pressure

What customers say

Fit for Regulated Fintechs
“Triple-A is the perfect fit for regulated fintechs with APAC presence seeking Singapore-dollar payout capabilities.”
Clean API and Documentation
“The clean API and thorough documentation make it easy to programmatically wire payouts and integrate with our systems.”
Strong APAC Regulatory Credentials
“I recommend Triple-A for cross-border payout pilots needing Singapore-dollar coverage due to its licensing footprint and regulatory track record.”

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 6/10 Average score from undecided customers

Report

Customer Report - Aug 2026 Aug 2026 6 + 0

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