TruBridge, LLC
TruBridge, LLC provides revenue cycle management, business office outsourcing, and related technology-enabled services to hospitals and physician practices, helping healthcare providers improve billing, collections, and overall financial performance. The company offers services such as coding, accounts receivable management, and consulting, along with software tools that integrate with clinical and financial systems. It primarily serves community and regional healthcare organizations in the United States on a recurring service-fee basis.
- Revenue Cycle Management
- IT Consulting & Implementation
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2013
- Headquarters
- Daphne, United States of America
What 6 Arbolus experts think of TruBridge, LLC
NPS distribution demonstrates a spread from 5 to 9, averaging in the moderate range, with no strong promoters or detractors. Renewal intent aligns predominantly as 'Not Sure' (60%), suggesting hesitation or ongoing evaluation, especially among high spenders. Stickiness is mixed: some customers have used the platform for over a year, but pilot and offboarding stages are also present, indicating inconsistent long-term adoption. Key themes include high exposure among major healthcare clients but a cautionary sentiment regarding continued partnership.Neutral
Who reviewed TruBridge, LLC
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
-16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 1
- Detractors 3
Cumulative NPS by month
-1 over 3 months- Jun 8
- Jul 6
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 33% 3 answers
- 0% 1 answer
- 5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
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