UniCredit

unicreditgroup.eu · Milan, Italy

UniCredit is a pan-European commercial bank that provides retail, corporate, and investment banking services to individuals, SMEs, large corporates, and institutional clients across multiple European markets. It offers current and savings accounts, lending, payments, trade finance, treasury and capital markets products, and asset management and insurance solutions, generating revenue primarily from net interest income, fees, and trading activities. The group operates through a network of branches and digital channels with a focus on Italy, Germany, Central and Eastern Europe.

  • Payment Processing
  • Lending & Credit Software
  • Wealth & Investment Software
Revenue
$26.0B
Employees
77,000
Founded
1998
Headquarters
Milan, Italy

What 5 Arbolus experts think of UniCredit

5 customers have reviewed UniCredit so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed UniCredit

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 100% (5)
Finance Manager Not specified NPS 7
Finance Leader C-Suite NPS 7
Operations Manager C-Suite NPS 10

Employer names and spend open once the report publishes.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-2 over 5 months
  • Feb 10
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 7/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

For people who use UniCredit

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