Unit

unit-finance.com · New York City, United States of America

Unit is a banking-as-a-service platform that enables technology companies to embed financial products such as bank accounts, cards, payments, and lending into their own applications. It provides APIs, compliance infrastructure, and bank partnerships so clients can launch and manage regulated financial services without becoming banks themselves. Unit generates revenue through usage-based fees and revenue share on financial products delivered via its platform.

  • Embedded Finance & Banking-as-a-Service
  • Payment Processing
  • API Management & Integration
Revenue
$45.0M
Employees
230
Founded
2019
Headquarters
New York City, United States of America

What 10 Arbolus experts think of Unit

NPS scores are distributed as follows: 1 respondent at 3 (Detractor), 4 respondents between 6-8 (Passives), and 2 at 9-10 (Promoters). Renewal intent is split: 1 yes, 3 unsure, with uncertainty clustered among larger spenders. Implementation stages are diverse: 44% more than 1 year, 33% less than 1 year, 22% pilot. Positive sentiment is most prominent at the user level; Influencers display mixed satisfaction and hesitance regarding renewal, indicating a need to address strategic value and retention.Overall Customer Sentiment: Neutral

Who reviewed Unit

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Manager 40% (4)
Data Leader C-Suite NPS 6
Operations Leader C-Suite NPS 8 Undecided
Executive Manager NPS 7

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Sentiment

0 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Manager 50% 2 answers
  • 7/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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