Tydo
Tydo provides an analytics platform for e-commerce brands, aggregating data from Shopify, marketing channels, and other tools to deliver dashboards and reports on sales, marketing performance, and customer behavior. It serves primarily small and mid-sized direct-to-consumer merchants and agencies, offering subscription-based software and related data services.
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- E-commerce Platforms & Storefronts
- Revenue
- $4.0M
- Employees
- 35
- Founded
- 2019
- Headquarters
- Los Angeles, United States of America
What 10 Arbolus experts think of Tydo
NPS scores predominantly fall in the 6-8 range, signaling moderate satisfaction but limited promoter enthusiasm. 80% of influencers indicate intent to renew, with mid to high spenders expressing more confidence. The majority are in mature adoption stages (>1 year), correlating with higher NPS and renewal. Key feedback themes include strong commerce-focused reporting and accessible insights, tempered by concerns over limited attribution depth and governance compared to broader data platforms. Overall Customer Sentiment: Positive
Who reviewed Tydo
- C-Suite 67% (7)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Tydo.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Apr 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 9 across 2 companies.
Praised
- Facilitating Retention Campaigns
- Commerce-Focused Reporting
- Reduction of Manual Reporting
- Expand Attribution and Integration
Criticised
- Governance and Attribution Gaps
- Opaque Automation Risks
- Competitive Enterprise Solutions
- Limited Attribution and Governance
What customers say
Renewal intent
Plan to renew 83%Plan to renew, by seniority
- 75% 4 answers
- 100% 1 answer
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Tydo customers
Report
More in Data & Analytics and Marketing & Advertising
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