United Pallet Network (UK) Ltd
United Pallet Network (UK) Ltd operates a palletised freight distribution network across the UK and Europe, providing next-day and economy pallet delivery services via a network of regional transport partners. The company serves businesses that need palletised freight shipping, offering central hub operations, IT tracking systems, and service standards to its member hauliers and their end customers.
- Revenue
- $35.0M
- Employees
- 80
- Founded
- 2001
- Headquarters
- Lutterworth, United Kingdom
What 5 Arbolus experts think of United Pallet Network (UK) Ltd
NPS scores range from 5 to 9 with higher ratings concentrated among high spend, long-term influencers. Renewal intent is positive or unsure for all but the low-spend user segment, which expresses negative intent. Stickiness is strong, with three out of five respondents reporting more than one year on the platform. The primary themes inferred are high satisfaction among long-term, high-value customers and uncertainty or dissatisfaction among new or lower spend users.Overall Customer Sentiment: Positive
Who reviewed United Pallet Network (UK) Ltd
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
-40 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 1
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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