Vertafore

vertafore.com · Denver, United States of America

Vertafore is a software company that provides cloud-based insurance management and workflow solutions for independent agencies, carriers, and managing general agents, helping them manage policies, rating, compliance, and distribution. Its products support core agency management, comparative rating, data and analytics, and regulatory compliance, generating revenue through software subscriptions, maintenance, and related services. Vertafore primarily serves the property and casualty insurance market in North America.

  • Insurance Software
  • Data Integration & ETL
  • Business Intelligence & Dashboards
Revenue
$750.0M
Employees
2,500
Founded
1969
Headquarters
Denver, United States of America

What 12 Arbolus experts think of Vertafore

NPS feedback is uniformly positive, with all experts rating Vertafore between 7 and 10. Nearly all experts whose companies have been using the platform for more than a year express a clear intent to renew, and the implementation stage is consistently long-term, indicating high platform stickiness. The most prominent themes are strong satisfaction with system stability and service continuity. Overall Customer Sentiment: Positive

Who reviewed Vertafore

Total customers 12 11 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 100% (12)
Generalist Executive C-Suite NPS 9 Will renew
Revenue Leader C-Suite NPS 7
Operations Leader C-Suite NPS 8 Will renew

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Sentiment

50 Net Promoter Score, from 12 scored reviews
  • Promoters 7
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 9
  • Jun 9
  • Jul 9
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • 7/10 Average score from customers who will renew

For people who use Vertafore

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