Veza

veza.com · Redwood City, United States of America

Veza is an authorization and access governance platform that helps enterprises understand, manage, and control who has access to what data and systems across cloud, SaaS, data, and on‑premise environments. Its software ingests and normalizes permissions from identity providers, infrastructure, and applications to provide fine-grained visibility, policy management, and compliance reporting for security and IT teams. Veza generates revenue through subscriptions to its SaaS platform and related enterprise services.

  • Identity & Access Management
  • Security Operations (SIEM/SOAR)
Revenue
$35.0M
Employees
250
Founded
2020
Headquarters
Redwood City, United States of America

What 6 Arbolus experts think of Veza

NPS scores range from 5 to 9, with no extreme promoters or detractors. Renewal intent is generally uncertain, as most customers are 'Not Sure' about renewing; only one answers definitively yes, and one says no. Product stickiness is reasonable, with most customers early in their implementation stage or piloting. The primary positive themes are strong integration, coverage for AI/NHI, and technology leadership. Negatives center on high integration costs and doubts on innovation post-acquisition. Overall Customer Sentiment: Neutral

Who reviewed Veza

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Strategy Leader C-Suite NPS 6 Undecided
Engineering Leader Director NPS 9 Undecided
Engineering Leader C-Suite NPS 9 Undecided

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about Veza.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 3

Cumulative NPS by month

+1 over 3 months
  • Jan 6
  • May 6
  • Jun 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 35 across 3 companies.

Praised

  • ServiceNow Integration Growth
  • Regulatory and Compliance Enhancements
  • AI-Augmented Identity Workflows
  • Integration Capabilities

Criticised

  • Customer Preference for Independence
  • Innovation Stagnation Post-Acquisition
  • Cost Impacts on Retention
  • Potential Vendor Lock-In

What customers say

Integration Capabilities
“I find the 100+ integrations put Veza in a good standing compared to alternatives, enhancing its core value and relevance to modern IT environments.”
Post-Acquisition R&D Stability
“Retaining the R&D team and future investment from ServiceNow gives confidence in continuity and product direction.”
AI and NHI Authorization Coverage
“Veza’s NHI and agentic AI coverage is strong, providing advanced capabilities across all identity types and aligning with the latest regulatory and audit requirements.”

Renewal intent

Plan to renew 17%
  • Will renew 1
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 0% 2 answers
  • 7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

Top alternatives

Most weighed by Veza customers

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