Web Inclusion GmbH dba Eye-Able
Web Inclusion GmbH, operating under the Eye-Able brand, provides digital accessibility software and services that help organizations make their websites and digital content usable for people with disabilities, in line with legal accessibility requirements. Its tools include assistive overlays and auditing solutions that can be integrated into existing web properties, and it generates revenue through software licenses and related accessibility consulting for public-sector and private clients.
- Document & Vision AI
- IT Consulting & Implementation
- Revenue
- $2.5M
- Employees
- 35
- Founded
- 2019
- Headquarters
- Würzburg, Germany
What 8 Arbolus experts think of Web Inclusion GmbH dba Eye-Able
NPS scores in the data range from 6 to 10, indicating overall favorable sentiment with higher scores concentrated among users with high spend. 50% of customers express clear renewal intent, 50% are unsure, with positive intent closely tied to higher annual spend. Stickiness analysis shows a split between customers in pilot and long-term use, with most established users reporting positive sentiment and renewal intent. Key themes include high satisfaction among large spenders and greater renewal uncertainty among influencers. Overall Customer Sentiment: Positive
Who reviewed Web Inclusion GmbH dba Eye-Able
- C-Suite 62% (5)
- Director 25% (2)
- Manager 12% (1)
Employer names and spend open once the report publishes.
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Aug 8
- Sep 8
- Apr 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 9 across 7 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 40% 5 answers
- 50% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
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