Windward, Ltd.
Windward is a maritime AI company that provides predictive intelligence and risk analytics on global shipping activity to financial institutions, insurers, governments, and maritime stakeholders. Its SaaS platform ingests and analyzes vessel, cargo, ownership, and behavioral data to help customers manage sanctions and compliance risk, detect illicit shipping practices, and optimize operations and trading decisions. The company generates revenue through subscriptions and data/analytics services delivered via its cloud-based platform and APIs.
- Fraud Detection & Prevention
- Security Operations (SIEM/SOAR)
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2010
- Headquarters
- Tel Aviv, Israel
What 5 Arbolus experts think of Windward, Ltd.
NPS scores indicate a generally favorable sentiment, with 40% Promoters (NPS 9), 40% Passives (NPS 7-8), and 20% Detractors (NPS 6). Renewal intent is high among those with longer implementation (MoreThan1Year), while 40% remain unsure or did not specify. Stickiness is higher among users with both operational and compliance responsibilities, as evidenced by ongoing adoption beyond one year. The overall customer sentiment is stable, with positive renewal trends in core markets.Overall Customer Sentiment: Positive
Who reviewed Windward, Ltd.
- C-Suite 40% (2)
- Director 60% (3)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 5 months- May 9
- Jan 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 27 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 2 answers
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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