WSO2

wso2.com · Colombo, Sri Lanka

WSO2 is an open-source integration and API management software company that provides a platform for building, securing, and managing APIs, applications, and digital services. It serves enterprises, governments, and technology providers that need to integrate systems, adopt microservices, and enable digital transformation, generating revenue through subscriptions, support, and related professional services. Its products cover API management, identity and access management, and integration runtimes deployed on-premises, in the cloud, or as SaaS.

API Management & Integration
Identity & Access Management
MLOps & ML Platforms

Listed in

Revenue: $120.0M
Employees: 900
Founded: 2005
Headquarters: Colombo, Sri Lanka

What 7 Arbolus experts think of WSO2

NPS scores are predominantly high, with two experts rating NPS at 10, one at 9, and others ranging from 7 to 8, reflecting strong satisfaction among large enterprise customers. Renewal intent is robust, with five out of six experts indicating positive renewal, although one outlier with high spend reported intent not to renew, suggesting the need to monitor churn risk among largest accounts. Stickiness is strong, particularly among accounts with more than one year of implementation. Key themes in expert feedback are the platform's flexibility, complexity, and suitability for complex integration needs, but also a consistent note that onboarding and administration can be demanding.Overall Customer Sentiment: Positive