Xceptor

xceptor.com · Londonderry County Borough, United Kingdom

Xceptor is a data automation and process transformation software company that helps financial institutions and other enterprises ingest, validate, transform, and reconcile complex data across systems. Its no-code platform is used to automate workflows in areas such as post-trade processing, client onboarding, tax, and regulatory reporting, generating revenue through software licensing and related services. Customers are primarily banks, asset managers, insurers, and market infrastructure providers seeking to reduce manual operations and improve data quality.

  • Workflow Automation
  • Business Process Management
  • Data Integration & ETL
Revenue
$60.0M
Employees
300
Founded
2003
Headquarters
Londonderry County Borough, United Kingdom

What 51 Arbolus experts think of Xceptor

The NPS distribution is strongly positive, with most experts scoring 8–10 and the majority indicating clear or probable renewal intent. High stickiness is evident in the predominance of 'More Than 1 Year' implementation stages, especially among top spenders and Influencers in large financial organizations. Key feedback themes highlight strengths in automation, data handling, scalability, and regulatory compliance, offset by calls to improve support services and the user learning curve. Overall Customer Sentiment: Positive

Who reviewed Xceptor

Total customers 51 48 current · 3 former
Reviews growth +44 in six months
Seniority of respondents
  • C-Suite 52% (27)
  • Director 31% (16)
  • Manager 17% (9)
Executive Director NPS 10
Executive C-Suite NPS 6 Undecided
Not specified Manager NPS 10

Employer names and spend open in the full report, along with the other 48 customers.

Everything 51 customers told us about Xceptor.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

60 Net Promoter Score, from 51 scored reviews
  • Promoters 32
  • Passives 18
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • May 9
  • Jun 9
  • Jul 8
  • Aug 8
  • Sep 9
  • Oct 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 29 across 4 companies.

Praised

  • AI-Powered Enhancements
  • Expansion of Use Cases
  • Enterprise-Wide Rollout
  • Data Consolidation

Criticised

  • Rising Costs
  • AI-Native Competition
  • Implementation Complexity
  • Learning Curve for Small Teams

What customers say

Data Consolidation
“I rely on this tool for consolidating diverse data efficiently and enabling automated fraud and risk detection.”
Automation Impact
“I have seen a 20–25% improvement in process efficiency after automating data ingestion and reconciliation workflows.”
Regulatory Compliance
“I can now create consistent, audit-ready records and reduce errors significantly for regulatory and operational reporting.”

Renewal intent

Plan to renew 74%
  • Will renew 17
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 15 answers
  • Director 83% 6 answers
  • Manager 100% 2 answers
  • 8.9/10 Average score from customers who will renew
  • 7.6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Xceptor customers

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