Wyscout

wyscout.com · Chiavari, Italy

Wyscout is a football (soccer) scouting and video analysis platform that provides clubs, agents, and players with match footage, statistics, and tools to support player recruitment and performance analysis. Its SaaS platform aggregates global match data and video, enabling users to search, compare, and evaluate players and teams. Wyscout generates revenue through subscription licenses sold to professional clubs, federations, agencies, and other football organizations.

Revenue
$25.0M
Employees
150
Founded
2004
Headquarters
Chiavari, Italy

What 14 Arbolus experts think of Wyscout

NPS scores among experts cluster between 4 and 9, with the majority reporting scores of 7 or higher. Renewal intent is positive among higher spenders and influencers, particularly those in mature implementation stages. Customers appreciate Wyscout’s broad coverage, usability, and market reputation. However, chief concerns are lack of product evolution and pricing sensitivity. Stickiness is high among long-term users, but competitive threats are acknowledged. Overall Customer Sentiment: Positive

Who reviewed Wyscout

Total customers 14 14 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 100% (14)
Executive C-Suite NPS 9
Finance Executive C-Suite NPS 9 Will renew
Executive C-Suite NPS 4 Undecided

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about Wyscout.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

35 Net Promoter Score, from 14 scored reviews
  • Promoters 7
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Feb 7
  • Jan 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Praised

  • Comprehensive Coverage
  • Platform Usability
  • Industry Standardization
  • Scalability for Larger Clubs

Criticised

  • AI-based Disruption
  • Pricing and Budget Constraints
  • Competition from Feature-Rich Vendors
  • Dependence on Familiarity

What customers say

Comprehensive Coverage
“Wyscout offers large coverage of leagues, making it a solid choice for professionals across football.”
Platform Usability
“The platform is easy to use so even new staff or analysts can adapt quickly, making onboarding smooth.”
Industry Standardization
“Most professionals in football have used Wyscout, so familiarity reduces training and resistance to adoption.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • 8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Top alternatives

Most weighed by Wyscout customers

Report

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