Wood Mackenzie
Wood Mackenzie is a global research and consultancy firm that provides data, analytics, and advisory services focused on energy, natural resources, and the energy transition. It serves investors, energy and mining companies, governments, and financial institutions through subscription-based data platforms, research reports, and consulting projects. The company monetizes its proprietary datasets and industry expertise via recurring licenses and bespoke advisory engagements.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- IT Consulting & Implementation
- Revenue
- $650.0M
- Employees
- 2,200
- Founded
- 1973
- Headquarters
- New York City, United States of America
What 55 Arbolus experts think of Wood Mackenzie
NPS is strongly positive: 40% of responses are Promoters (NPS 9-10), 47% are in the Passive range (NPS 7-8), and only 13% report an NPS of 6 or below. Renewal intent is high, with more than half indicating a clear intent to renew and most remaining Users stating that decision is likely or under consideration. All experts report long-term use (>1 year) or late-stage adoption. Key feedback themes include strong operational impact, compliance benefits, streamlined onboarding, and very minor pushback around onboarding complexity and upfront mapping effort.Overall Customer Sentiment: Positive
Who reviewed Wood Mackenzie
- C-Suite 64% (35)
- Director 29% (16)
- Manager 7% (4)
Employer names and spend open in the full report, along with the other 52 customers.
Everything 55 customers told us about Wood Mackenzie.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
49 Net Promoter Score, from 55 scored reviews- Promoters 29
- Passives 24
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 9
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Praised
- Audit-Ready Record Keeping
- Operational Risk Reduction
- Productivity and Time Savings
- Multilingual Digital Onboarding Agents
Criticised
- Proprietary Hardware Lock-In
- Unresponsive Vendor Support
- Integration Limitations
- Physical Hardware Reliance
What customers say
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 39% 18 answers
- 60% 5 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
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Most weighed by Wood Mackenzie customers
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