Workfront

workfront.com · Lehighton, United States of America

Workfront was a work management and project collaboration software company that provided a cloud-based platform for planning, executing, and tracking work across teams, with particular adoption among marketing, IT, and enterprise PMOs; it generated revenue through SaaS subscriptions and related services. The company was acquired by Adobe in 2020 and its capabilities are now part of Adobe Workfront under Adobe Experience Cloud.

  • Project & Work Management
  • Workflow Automation
Revenue
$200.0M
Employees
1,000
Founded
2001
Headquarters
Lehighton, United States of America

What 5 Arbolus experts think of Workfront

NPS scores cluster in the mid-to-high range: one score at 10, one at 9, one at 7, one at 6, with no extreme detractors reported. Renewal intent is split: one clear 'Yes' from a high spender, two 'Not Sure' from mid spenders, and two without renewal data. Most respondents are at the MoreThan1Year adoption stage, with only one in LessThan1Year. Key theme: High value and satisfaction among large accounts contrast with hesitancy in renewal among mid-tier spenders.Overall Customer Sentiment: Positive

Who reviewed Workfront

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Engineering Leader C-Suite NPS 9 Will renew
Marketing Generalist Manager NPS 10 Undecided
Marketing Manager Director NPS 9

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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