Xebia
Xebia is a global IT consulting and software engineering firm that helps enterprises design, build, and modernize digital products and platforms using agile, cloud, and data technologies. The company provides services including digital strategy, custom software development, cloud migration, data & AI solutions, and training for clients across industries such as financial services, retail, and technology. It generates revenue through consulting engagements, managed services, and technology training programs.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Data Integration & ETL
- Revenue
- $550.0M
- Employees
- 5,500
- Founded
- 2001
- Headquarters
- Utrecht, Netherlands
What 20 Arbolus experts think of Xebia
NPS is clustered in the 7-10 range, with 75% of respondents as promoters or passives and only isolated detractor response. Renewal intent is generally high, especially in high spend and mature adoption segments. Experts consistently point to reliable delivery, technical strength, and ROI as key positives, while expressing minor reservations about fit for smaller organizations and the need for further AI feature upgrades. The bulk of deployments are in full implementation or scaling stages, supporting stickiness. Overall Customer Sentiment: Positive
Who reviewed Xebia
- C-Suite 63% (13)
- Director 16% (3)
- Manager 21% (4)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Xebia.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 20 scored reviews- Promoters 7
- Passives 12
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 8
- Mar 8
- Apr 8
- Aug 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 26 across 6 companies.
Praised
- Expand Agentic AI Capabilities
- Meet Evolving Compliance Demands
- Capture SME Market
- Enterprise-Grade Technical Capability
Criticised
- Competitive Threat from AI-Accelerators
- Churn Risk from Price Increases or Efficiency Drops
- Switching Complexity a Barrier—Until Major Cost Shifts
- AI and Agentic Capabilities Gap
What customers say
Renewal intent
Plan to renew 53%Plan to renew, by seniority
- 70% 10 answers
- 0% 2 answers
- 33% 3 answers
- 8.5/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Xebia customers
Report
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