Accolade (Managed Care)

accolade.com · Seattle, United States of America

Accolade is a healthcare technology and services company that provides personalized care navigation, virtual primary and mental health care, and benefits advocacy to employees and health plan members. It serves employers, health plans, and other payers by combining a digital platform, data analytics, and clinician-led care teams to help members choose appropriate care, manage chronic conditions, and optimize use of their health benefits. The company generates revenue primarily through per-member-per-month and service-based contracts with enterprise and payer customers.

  • Healthcare Software
  • IT Consulting & Implementation
Revenue
$420.0M
Employees
2,300
Founded
2007
Headquarters
Seattle, United States of America

What 5 Arbolus experts think of Accolade (Managed Care)

5 customers have reviewed Accolade (Managed Care) so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Accolade (Managed Care)

Total customers 5 4 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Operations Leader C-Suite NPS 5
Executive C-Suite NPS 8
Strategy Leader C-Suite NPS 9 Will renew

Employer names and spend open once the report publishes.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Jan 9
  • May 9
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 9/10 Average score from customers who will renew

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