Accurx, Ltd.
Accurx is a UK-based health technology company that provides a communication platform for healthcare teams, primarily in the NHS, to coordinate care with patients and other clinicians. Its software enables secure messaging, video consultations, appointment management, and document sharing integrated into existing clinical systems. The company generates revenue by licensing its platform and related modules to healthcare organizations and commissioners.
- Patient Engagement & Telehealth
- Electronic Health Records
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2016
- Headquarters
- Londonderry County Borough, United Kingdom
What 25 Arbolus experts think of Accurx, Ltd.
NPS scores are highly positive overall, with four experts scoring 10, several experts at 8-9, and the average exceeding 8. Renewal intent is strong among Influencers and high spenders, with some uncertainty clustered among Users at pilot or offboarding implementation stages. Over 75% of experts have used the solution for more than one year, reporting high stickiness and satisfaction. Key quantitative themes are strong platform adoption and satisfaction among experienced healthcare providers.Overall Customer Sentiment: Positive
Who reviewed Accurx, Ltd.
- C-Suite 76% (19)
- Director 19% (5)
- Manager 5% (1)
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Sentiment
36 Net Promoter Score, from 25 scored reviews- Promoters 11
- Passives 12
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 33% 9 answers
- 100% 1 answer
- 33% 3 answers
- 7.6/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Accurx, Ltd. customersMore in Workplace & Productivity and Customer Support
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