Achievers

achievers.com · Toronto, Canada

Achievers is an employee recognition and engagement platform that helps mid-sized and large enterprises improve retention and performance through real-time recognition, rewards, surveys, and analytics. The company provides a SaaS platform and services that enable HR and business leaders to measure engagement, reinforce desired behaviors, and manage global rewards programs. Achievers generates revenue through subscription licensing and related professional services for organizations across multiple industries.

  • Employee Engagement & Performance
  • HRIS & Core HR
  • Workflow Automation
Revenue
$120.0M
Employees
600
Founded
2002
Headquarters
Toronto, Canada

What 6 Arbolus experts think of Achievers

NPS distribution shows two Promoters (score 10), one Passive (score 8), one Detractor (score 3), and one Neutral (score 5). Renewal intent is positive for 40% of the sample, negative for 20%, with the remainder unspecified. All respondents are in the MoreThan1Year implementation stage, reflecting sustained use across the pool. Positive sentiment is most evident among users, with one negative outlier corresponding to a low-spend user. Overall Customer Sentiment: Positive

Who reviewed Achievers

Total customers 6 6 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 17% (1)
  • Manager 33% (2)
Revenue Leader C-Suite NPS 3 Not renewing
People Leader C-Suite NPS 5
Design Leader Director NPS 10

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+3 over 5 months
  • May 5
  • Oct 8
  • May 8
  • Jun 7
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Manager 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 3/10 Average score from customers not renewing

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