ACORA
Acora is a UK-based managed IT services provider that delivers outsourced IT support, cloud services, cybersecurity, and digital transformation solutions to mid-market businesses. The company offers managed service desk, infrastructure management, and project services, typically on recurring service contracts. It serves clients across sectors such as professional services, manufacturing, and financial services, helping them modernize and secure their IT environments.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 550
- Founded
- 2006
- Headquarters
- Burgess Hill, United Kingdom
What 6 Arbolus experts think of ACORA
NPS scores show a strong cluster in the 8-9 range, indicating reasonably positive sentiment. However, 100% of experts indicate ‘Not Sure’ on renewal intent, signaling a wait-and-see approach among senior decision-makers. 84% are in the more than one year implementation stage, suggested high ongoing platform use and operational integration. Lack of detractors in the dataset supports underlying satisfaction but leaves some uncertainty around future contract commitment.Overall Customer Sentiment: Neutral
Who reviewed ACORA
- C-Suite 67% (4)
- Director 33% (2)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Mar 8
- Dec 8
- Jan 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 4 answers
- 0% 2 answers
- 8.2/10 Average score from undecided customers
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