Aggregate Industries UK

aggregate.com · Leicester, United Kingdom

Aggregate Industries UK is a manufacturer and supplier of construction materials, including aggregates, asphalt, ready-mixed concrete, precast concrete products, and related services for infrastructure, commercial, and residential projects across the UK. The company serves contractors, developers, local authorities, and other construction industry stakeholders, generating revenue through the sale and delivery of building materials and associated contracting services. It operates as part of the Holcim Group, integrating quarrying, production, and logistics capabilities.

  • Construction Project Management
  • Energy & Utilities Operations Software
  • Asset Performance Management
Revenue
$1.8B
Employees
4,000
Founded
1858
Headquarters
Leicester, United Kingdom

What 10 Arbolus experts think of Aggregate Industries UK

NPS scores are broadly positive with a central cluster between 7 and 10, including two promoters (NPS 10), and a small number below 7. Renewal intent is split: 33% indicate 'Yes', 33% 'Not Sure', and others undisclosed or in early implementation, with higher uncertainty for new pilots. Stickiness is low, with 45% of customers in pilot or less than one year and 18% beyond one year. Key theme: early adoption phase with strong interest, but commitment is not yet entrenched.Overall Customer Sentiment: Neutral-to-Positive

Who reviewed Aggregate Industries UK

Total customers 10 9 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 44% (4)
  • Director 44% (4)
  • Manager 11% (1)
Not specified Manager NPS 7 Will renew
Executive C-Suite NPS 7
Operations Leader Director NPS 9 Will renew

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • Dec 7
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 26 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 67% 3 answers
  • Manager 100% 1 answer
  • Not specified 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

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