ANROK
Anrok provides a cloud-based sales tax automation platform designed for SaaS and other software companies, helping them calculate, collect, and remit usage-based and subscription sales taxes across multiple U.S. states and international jurisdictions. The software integrates with billing and revenue platforms to track nexus, manage registrations, and automate filings and compliance workflows. Anrok generates revenue through subscription fees and usage-based pricing for its tax automation services.
- Tax Automation
- Accounting & Bookkeeping Software
- Revenue
- $7.0M
- Employees
- 70
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 8 Arbolus experts think of ANROK
NPS scores are uniformly high, centered at 8–9, indicating strong promoter sentiment. Renewal intent is mostly positive, with 60% indicating 'Yes' and 40% uncertain, reflecting primarily favorable outlooks but some hesitancy regarding long-term commitment. Stickiness analysis shows customers at different stages, with a slight majority in the less than 1 year implementation stage and a notable presence of long-term adopters.Overall Customer Sentiment: Positive
Who reviewed ANROK
- C-Suite 75% (6)
- Director 25% (2)
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Sentiment
62 Net Promoter Score, from 8 scored reviews- Promoters 5
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 5 months- Jan 9
- Aug 9
- Sep 9
- Apr 9
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 60% 5 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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