aramco
Aramco (Saudi Arabian Oil Company) is a global integrated energy and chemicals company engaged in the exploration, production, refining, distribution, and marketing of crude oil, natural gas, and refined petroleum products. It serves governments, industrial customers, and consumers worldwide, generating revenue primarily from the sale of hydrocarbons, refined products, petrochemicals, and related services. The company also invests in downstream, power, and low‑carbon initiatives to support its energy value chain.
- Revenue
- $500.0B
- Employees
- 70,000
- Founded
- 1933
- Headquarters
- Dhahran, Saudi Arabia
What 17 Arbolus experts think of aramco
Across 17 experts, NPS is 41, with 11 promoters, 2 passives, and 4 detractors. Of the 8 experts who stated renewal intent, 4 said yes, 3 were unsure, and 1 said no; the remaining 9 did not provide renewal intent. Implementation-stage data shows 13 respondents at more than one year, 2 in pilot, 1 unsure, and 1 offboarding. Qualitative feedback describes value from structured project governance, HSE and quality processes, and, for generic digital site platforms, compliance enforcement and reduced gate delays. Concerns include integration complexity, process friction, and costs. The qualitative evidence mixes views of Aramco as an operator with views of software platforms, limiting attribution to Aramco as a vendor.Overall Customer Sentiment: Positive
Who reviewed aramco
- C-Suite 65% (11)
- Director 24% (4)
- Manager 12% (2)
Employer names and spend open in the full report, along with the other 14 customers.
Everything 17 customers told us about aramco.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
47 Net Promoter Score, from 17 scored reviews- Promoters 10
- Passives 5
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Feb 9
- Apr 9
- May 8
- Jun 9
- Aug 9
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 47 across 1 companies.
Praised
- Structured project governance
- Digital access and audit readiness
- Safety and compliance emphasis
- Connect operational systems
Criticised
- Integration and fragmented data
- Contractor onboarding friction
- Slow approvals and limited flexibility
- Oracle Aconex
What customers say
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 40% 5 answers
- 33% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Report
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